Italy tourism

G Adventures and Italian tourism react to news of COVID-19

One of the world’s most popular countries and one of the world’s leading tour operators is appealing to everyone for calm – and a sense of perspective – on the issue of the Covid-19 virus, also known as the coronavirus.

Italian tourism officials in Canada and Toronto-based G Adventures each released statements on Monday regarding the virus, which has grabbed headlines around the world and is causing major headaches in the travel and tourism industry. tourism.


Early Tuesday, Scenic Group announced a change to the company’s cruise cancellation policy.

The new policy, which is effective immediately across the company’s entire brand portfolio, gives all guests currently booked with a departure on or after June 1, 2020, and guests considering a booking after that date, the option to transfer their reservation to another departure without penalty. , up to 30 days before departure.

“At Scenic Group, our philosophy is to show the beauty the world has to offer our customers in an extraordinary and safe way,” said Scenic Group COO Mr. Rob Voss. “Our new policy gives customers more time to make decisions about their future travel plans.”

The policy will apply to all Scenic Group brands: Scenic Luxury Cruises & Tours, Emerald Cruises, Scenic Eclipse, Evergreen Cruises & Tours and Mayflower Cruises & Tours.

While all routes except China are currently operating as planned, Scenic will continue to closely monitor the situation and follow the advice of the company’s ground operators, government travel advisories, the Organization World Health Organization (WHO) and the International Association of Cruise Lines. (CLIA).

“Italy is a safe country, it is safe to live in Italy and it is safe to travel to Italy,” the Canadian office of the Italian National Tourist Board said in a press release. “The Italian national health system, among the most efficient in the world, immediately implemented procedures to protect citizens and tourists. Intense controls have enabled the Italian government to monitor and contain the spread of Covid-19 from the first spread outside China’s borders. The adoption of extraordinary preventive actions, such as the temporary closure of several sites or the suspension of several events, represent precautionary measures that have nothing to do with the spread of the virus throughout Italy.

Officials were careful to point out that only a small part of the country has reported cases of the virus.

“According to data provided by the Ministry of Foreign Affairs, to date only 0.05% of Italy is affected by extraordinary measures of temporary isolation of some Italian cities (equal to 0.1% of the total) aimed to prevent the spread of the virus Only 11 of the 7904 Italian cities are affected by such measures: Bertonico, Casalpusterlengo, Castelgerundo, Castiglione D’Adda, Codogno, Fombio, Maleo, San Fiorano, Somaglia and Terranova dei Passerini in Lombardy, and Vo ‘ Euganeo in Veneto.

“The rest of the country, including the Italian regions where the cities in temporary isolation are located, is safe and accessible. All services and activities for citizens and tourists are normally provided and the quality of life, for which Italy is famous worldwide, remains high.

For more information, please see the following links:

  • Ministry of Foreign Affairs and International Cooperation –
  • Ministry of Health
  • National Institute of Health
  • EpiCentro, epidemiology portal for public health
  • World Health Organization

Meanwhile, G Adventures founder Bruce Poon Tip also released a statement.

The AG Adventures trip can take you to the bustling street markets of Thailand.

“In light of the recent coronavirus (COVID-19) outbreak, I wanted to reassure our travelers that G Adventures places their health and well-being at the heart of everything we do. We are continuously monitoring the situation. on the ground from our 28 offices around the world, and it’s our job to make sure our travelers have the most up-to-date information to stay safe.If any of our travelers have any questions about their upcoming travel arrangements trip, we invite him to contact us so that we can help you in any way possible.

“While the current situation should be taken seriously, in our 30 years in the tourism industry we have faced similar situations such as SARS, Zika and Ebola, and in our experience panic around these issues usually goes away once the initial fear dissipates. We hope that will be the case this time too,” he said.

“We still firmly believe that travel is incredibly safe. As pioneers of community tourism, we believe travel can be the greatest form of wealth distribution the world has ever seen, and while we have a commitment to our travelers, we also have a commitment to the local communities whose tourism benefits. This situation has the potential to be detrimental to these communities. We hope our travelers will continue to travel, even if it means changing destinations or postponing plans.

“We thank our travelers for the resilience they have shown over the past three decades. It showed that travel can continue to be a force for good. I would also like to take this opportunity to urge our travelers to stand up and be a shining light on the inclusiveness in terms of racism, xenophobia and division that is reflected in the reactions and coverage of coronavirus. As an Asian myself, I feel that. Recent reports of racism towards Asians as a result of this pandemic are extremely unfortunate. Ignorance is counterproductive to public health and welfare,” said Poon Tip.

“It is important that we remember that we are stronger together. We live in dangerous times, where people are divided and seek division. We must unite as a global community. The coronavirus is a problem for humanity – not for races or individual people.

Thank you to our travelers for being the change we want to see in the world. Again, we are and will continue to be committed to the health and safety of our travelers, while continuing to support their burning desire to explore the world in a way that gives back to the places we travel.